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We provide a door to door service with full destination services. This includes export forwarding, documentation, clearing, offloading, unwrapping & setting up of furniture in your new home and removal of debris. We have over 90 accredited and approved Agents worldwide who will look after your every need and help you to settle in your new environment.

 

Sea freight

There are 3 ways to send your seafreight:

  •    • FCL (Full Container Load or an exclusive use of a container)
  •    • Groupage (Part Load or shared use of container with other transferees) and
  •    • LCL (Part Load which is placed in a crate and sent by consolidators in a shared container).

An FCL is sent immediately where as an LCL is sent by consolidators as soon as they fill the container. A Groupage takes the longest to get to destination as it can only be sent when there is enough cargo for that destination to fill a container...but is always the most economical option. Groupages are only available to popular destinations.

 

We make use of 3 different size containers:
  •    • 20 foot or 6 metre container with a 30 cubic metre capacity
  •    • 40 foot container or 12 metre container with a 60 cubic metre capacity and
  •    • 40 foot high cube container which is the same as the 12 metre container but is taller, with a 75 cubic metre capacity.

Airfreight & Unaccompanied Baggage

Airfreights are normally packed in cardboard containers which are commonly known as airfreight modules. The modules come in different sizes as Cargo planes are different and can only accommodate what can fit into their cargo hold. Your airfreight might therefore be placed in several modules, depending on how big your airfreight is. Airlines work on volumetric weight, meaning that they will choose whichever is greater ? the volume or the actual weight. It is therefore crucial to only send non-heavy items.

Besides the carton packing, every non-carton item in the household will be wrapped in Cushion Kraft (bubble plastic with a brown paper coating) and loaded in the airfreight module, using every space to ensure a tight load, very much like a jigsaw puzzle. Inventories are written with each item numbered and tagged.

We also provide a service whereby we can book your overflow luggage as unaccompanied baggage on your flight, which will be more economical than paying for overweight luggage at the book-in counter.

Customs Clearance

Moving overseas is not easy. Whether you are moving to Australia, New Zealand, Canada, UK or anywhere else in the world, we have an Agency network that will take care of all your needs at destination. This is normally where you need the most help.

Customs Clearance can sometimes be a frustrating and daunting task as every country has different rules and regulations. We will provide you with all the documents and the information you need for your particular destination to help you make informed decisions. We will assist you in completing all the customs documents required for clearance out of South Africa and for customs formalities at the destination you will be relocating to.

Please call our Customer Care Centre to make an appointment.

Handling & Loading

The correct handling and dismantling of fragile furniture pieces is essential in ensuring that the household goods arrive safely at destination. Our packing crews are equipped with all the necessary equipment and tools to provide a professional service.

Storage Facilities

We have storage facilities at origin or at destination to store your household goods until you are ready to receive it. Our facilities are also equipped with fire fighting equipment, burglar alarms and 24 hour patrolled security. So, you can rest assured that your entire life?s possessions is being well looked after.

Packing & Materials

We provide professional packing & wrapping services. Our packing crews are professionally trained in the packing of all fragile and household items.

Insurance of Goods Transported

In the household goods transportation industry the goods that we transport always far exceed the value of the revenue derived from the transport.? Due to this fact, all removals companies have to offer insurance as an additional option to their clients. No removals company can guarantee or take on the financial implications of the very expensive cargo that is being carried without an insurance company's involvement.

We offer an All Risk, In Transit policy which will cover you against damage and loss while in transit and an extension if you would like us to store your consignment. Should you in the unlikely event of damage or loss have to claim, your claim will be handled directly by our Insurance Brokers with our assistance.

Pet & Car Travel

We can arrange professional pet travel through certified and approved pet travel agencies. Relocating pets overseas can be a highly emotional and a costly exercise. Depending on the destination (mainly Australia and New Zealand), pets might have to be quarantined for extended periods. All pets have to be vaccinated against Rabies at least 30 days before a Health Certificate can be issued by a State Vetenarian. Conditions and requirements for different countries apply.
Please speak to our consultants, they will give you all the information you need, arrange a door to door quotation and book a pet relocation service for you.

Cars, Motorbikes, Boats, Caravans and even airplanes can be moved in seafreight containers.? Import regulations and import duties for vehicles can be prohibitive.
Speak to one of our consultants, they will give you all the information you need to make an informed decision.

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